Privacy Policy

Who we are

Plannot is a training app operated by Summit Endurance Academy. It lets an endurance athlete check in each morning, record how recovered they feel, and receive a workout sized to that day — and it lets their coach see those check-ins in order to coach them.

Summit Endurance Academy is the party responsible for the personal information described here. To reach us about anything on this page, email Joe@SummitEnduranceAcademy.com.

Plannot is currently in beta

Plannot is being tested with a small invited group of athletes. It runs on pre-release infrastructure, features change frequently, and data may occasionally be reset while we fix problems. We will tell invited testers directly before doing anything that affects their records.

What we collect

Everything below is information you or your coach enter, or that your heart-rate strap measures — apart from the ordinary server records described at the end of this section. We do not buy personal information about you, and we do not collect anything in the background that is not listed here.

Account information

• Your email address, used to sign in and to contact you.
• Your first and last name, if you enter them.
• Your password, which is held by our login provider (Auth0) and never reaches our own systems.

Health and fitness information

• Your daily check-in: whether you feel sick and where the symptoms are, whether you are injured and how the injury responds to warming up, and your ratings for sleep quality, energy, muscle soreness, mental stress, motivation, and how fresh your body feels.
• Your readiness result: the scores and the green/yellow/red band our system calculates from that check-in.
• Heart-rate variability, if you use a chest strap: your heart rate, the individual intervals between your heartbeats, the recovery measurements calculated from them, a quality rating for the recording, and the name and identifier of the strap itself.
• Your post-workout reflection: ratings for how closely you followed the plan, session quality, how responsive you felt, how costly the effort was, mental effort, and how ready you feel for tomorrow — plus any written note you add.
• Whether you completed each workout as planned: a tap on the workout itself, separate from your reflection ratings above. If you could not complete it, we record a reason you choose from a short list (weather or air quality, personal or family, work, or another reason) and, if you pick “another reason,” an optional short note you write. From these taps we calculate whether the day’s session(s) were done, partly done, or not done, so your coach can see which sessions happened. If you have not tapped anything for a scheduled workout, the day is recorded as not reported; a day with nothing scheduled is recorded as done.
• Your training context: how many minutes you have available to train each day, your usual weekly availability, the sports you train for — a main sport and, if you have one, a second sport — which of those a given stretch of training emphasises, a record of which workout you were shown each day and why, and which specific dates your coach has planned as a rest day for you.
• Reference numbers your coach records for you, if they use them: your maximum heart rate, lactate threshold heart rate, lactate threshold power, or critical power. Unlike the training zones described below, these ARE measurements — usually from a fitness test — that your coach uses to calculate zones for you; we store whatever number your coach enters and, optionally, when it was measured.

Things you and your coach write

• Written notes you add to a reflection.
• Notes and a private label your coach keeps about you as an athlete. These are visible to your coach and to us, and are not shown to you in the app.
• Notes your coach writes on a block of training to explain what that stretch of training is for. Unlike the private notes above, these are written for you to read and are shown to you in the app, alongside your workout.
• Coaching settings your coach chooses for you — for example whether they ask you for a morning heart-rate reading, whether the app shows you your readiness score as a number, and whether you or only they can change which sports you train for. These shape how the app behaves for you; they are not information about your health.
• Training zones your coach sets for you — floor and ceiling numbers for heart rate, power, or perceived effort, per activity, shown alongside your workout so you know what a number like “Zone 3” means for you. These are targets your coach configures, not measurements of you — the app does not record what your heart rate, power, or effort actually were during a session.

Identifiers and technical information

• An internal account number, and the account identifier our login provider assigns you.
• The identifier of any Bluetooth heart-rate strap you connect.
• Timestamps recording when you submitted a check-in, opened your workout, tapped “good morning” to begin a recovery reading, and when that reading started and finished. These are how your coach sees your history.
• Ordinary server records. Like almost every website and app, our servers automatically note the internet address (IP address) your phone or computer connected from, what it asked for, and when. We use these records only to keep the service secure and to work out what went wrong when something breaks. They are not used to build a profile of you, are not combined with your health information, and are kept only for a short period before they age out.

Your microphone and your voice

You can dictate a reflection note instead of typing it. When you do, the speech-to-text conversion happens entirely on your own phone. No audio recording is created, stored, or sent anywhere. Only the resulting text is saved, and only if you keep it. If your phone cannot convert speech on-device, the dictation button does not appear at all.

Your heart-rate strap

If you choose to record a recovery reading, the app connects directly to your chest strap over Bluetooth and reads your heartbeat from it. Nothing passes through the strap manufacturer's app or cloud service, and we do not connect to Strava, Garmin, Whoop, Apple Health, or any other fitness platform. The measurements are calculated on your phone and then saved to your account so your coach can see them.

Recording a reading is always your choice. If your coach has asked for a daily reading, you can still tell the app you were unable to take one and continue with your day.

Why we use your information

• To calculate your daily readiness and choose an appropriate workout.
• To show your coach your check-ins, readings, and reflections so they can coach you.
• To keep your account secure and let you sign in.
• To fix problems and improve how the app works.

We use your information to run the service you signed up for and, for the health information specifically, because you chose to give it to us for that purpose. If you are in the United Kingdom or the European Economic Area, that means we rely on your consent for health information and on the performance of our agreement with you for the rest. You may withdraw consent at any time by contacting us, which will mean closing your account.

Who your information is shared with

Your coach. The coach you connect to can see your check-ins, readiness results, recovery readings, reflections including your written notes, and your availability. This is the point of the product. You choose which coach to connect to by entering an invite code they give you.

Companies that run the service for us. As of the date at the top of this page, there are two:

• Auth0 (Okta, Inc.) handles signing in. It sees your email address, your password, and your sign-in activity.
• Google Cloud hosts our servers and database, which is where all of the information above is stored. Its servers for Plannot are located in the central United States.

This is a complete list, not an example. If we add another company — an email service, a payment processor, anything that would handle your information — we will name it here and update the date at the top before it starts.

Nobody else. We do not sell your information. We do not share it with advertisers. There is no advertising, no analytics service, no crash-reporting service, and no artificial-intelligence or machine-learning service of any kind in the app. We do not track you across other companies' apps or websites, and we do not use advertising identifiers. If we are ever legally compelled to disclose information, we will tell you unless the law forbids it.

If you are outside the United States, using Plannot means your information is transferred to and stored in the United States.

How long we keep it

We keep your information for as long as your account is open, because the value of readiness training comes from comparing today against your own history. This currently includes the detailed beat-to-beat interval data from heart-rate readings.

If you ask us to delete your account, we remove your training records and your login. Copies may persist in routine encrypted backups for a short period before those backups age out.

One thing outlives a deleted account: a short administrative log recording that an action happened — that a privacy request was completed, say, or that a coach connection was ended — along with the internal account number it concerned and when. We keep this precisely so we can show your request was handled properly. It holds no health information, no check-ins, and no notes.

Your choices and your rights

You may ask us to give you a copy of your information, correct it, or delete it. You can also ask us to remove your name and email while leaving the training data unidentified. Some of this is available in the app once you are signed in; for anything else, or if you would rather just ask, email Joe@SummitEnduranceAcademy.com.

During the beta we handle these requests by hand rather than automatically. We will confirm we have received your request and complete it within 30 days.

You can decline the microphone and Bluetooth permissions and still use the app; you will lose dictation and recovery readings respectively. If your coach has locked your sports, you will still see them but cannot change them yourself — ask them, or email us.

To end your connection to your coach and stop them seeing anything new, use the disconnect (or cancel-request) control on your Connect screen in the app. If you would rather we do it for you, email us instead.

If you are in the United Kingdom or the European Economic Area, you also have the right to object to or restrict our use of your information, to receive it in a portable form, and to complain to your national data protection authority.

How we protect it

Information travels between the app and our servers over an encrypted connection, and is stored in a managed database that only our own servers can open, using credentials held in a secrets manager rather than written into our code. Your sign-in credentials are held in your phone's secure keychain rather than by the app itself. Accounts with administrative access require a second authentication factor.

No system is perfectly secure. If a breach affects your information, we will tell you and any regulator we are required to notify.

Children

Plannot is not intended for anyone under 16, and we do not knowingly collect information from anyone under 16. If you believe a child has given us their information, email us and we will delete it.

Changes to this policy

If we change how we use your information, we will update this page and change the date at the top. If the change is significant, we will contact you directly rather than relying on you noticing.